Refund Policy

1. Refund Eligibility

We offer a 14-day money-back guarantee on all subscriptions. To be eligible for a refund:

• Request must be made within 14 days of purchase
• Account must be in good standing
• Usage must not exceed reasonable limits

2. Refund Process

To request a refund:

• Contact our support team IGMAIL by using the email chenstone03@gmail.com.
• Provide your purchase details
• Explain your reason for refund

3. Processing Time

Refunds are typically processed within 5-7 business days. The time to receive funds depends on your payment method and financial institution.

4. Exceptions

Refunds may be denied if:

• The 14-day period has expired
• Service has been extensively used
• Terms of service have been violated